• Is Remote Support Safe ... ?
• Type of Computer ... ?
• Why doesn't ... ?
• Who is ... ?
• What is ... ?
• When is ... ?

Is Remote Support Safe ... ?

We assure our customers in two fields.

Customer Control

• Customers must permit a technician to use each Remote Rescue function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect)
• Customers can choose to terminate the session at any time
• All traces of the Customer Applet  disappear from the remote PC when the session is finished

Security Feature

• Employs end-to-end, 256-bit SSL encryption – the same security levels used and trusted by major banking institutions
• Rescue Architecture
   

 

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Type of Computer ... ?

Examples:

Desktop, Laptop (Notebook), Server, and POS system (point of sales).

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Why doesn't ... ?

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Who is ... ?

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What is ... ?

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When is ... ?

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